As soon as you select a suitable offer and start a transaction with the seller, the smart contract freezes the transaction amount from the seller's deposit. This means that until the transaction is successfully completed, the seller will not be able to withdraw these funds.
After confirming receipt of funds from the seller, the smart contract unlocks the frozen amount and returns the deposit to the seller.
If one of the parties does not confirm receipt of the funds, our support team will intervene in the transaction. If the seller refuses to transfer the currency to you after receiving your money, your funds will be refunded from the seller's frozen deposit.
An additional guarantee is the internal verification of each seller through system of verifying the identity of users. In other words, we do not have anonymity, all sellers must verify KYC (document verification) and training before obtaining status on YELOO.